The Rs 184 difference in Zomato and restaurant bills that has ‘divided’ the internet

Zomato and Swiggy raised platform fees by 20%. An X user highlighted price differences: Rs 132 for idli at Murugan idli shop versus Rs 198 on Zomato. Zomato requested order details. Mixed reactions ensued: some justified the convenience fees, while others criticized the platform’s high fees. Restaurant charges and marketing fees also discussed.