Explained: What is chatbot and voice assistant-based online frauds and how you can protect yourself

Scammers are increasingly using chatbots and voice assistants for fraudulent activities such as phishing, impersonation, tech support scams, and voice-based scams. These AI tools can convincingly mimic human conversation. To protect yourself from these scams, verify the sender’s identity, avoid sharing personal information, be wary of urgent requests, and keep your software updated.