‘Rs 1,000 for 21 km’: Chennai CEO calls out Rapido driver for overcharging; company responds

A customer in Chennai accused a Rapido driver of charging double due to alleged waterlogging. Despite the app showing Rs 350, the driver demanded Rs 1,000 but settled for Rs 800. Rapido initially dismissed the complaint but later refunded the extra fare and took action against the driver after the complaint gained attention on social media.