‘Absolutely criminal’: Grammy winner Ricky Kej slams ‘impolite’ Air India

Ricky Kej, a Grammy-winning composer, criticized Air India for downgrading him from business to economy class without prior notice and refusing a refund. Kej expressed his frustration over the airline’s service and threatened legal action. He also questioned Air India’s capability to run an airline, highlighting this as his third such experience within a year. Threatening to take legal action against the airline, Kej said he expects a full refund as he was not offered the service he paid for.