Chaos at Bengaluru airport: Large crowd, handwritten tickets

Friday’s global Microsoft outage led to manual check-ins by Indigo, Air India Express, SpiceJet, and Akasa at Kempegowda International Airport. This Navitaire system failure stalled CUTE and CUSS systems, causing overcrowded lounges and anxious passengers. BIAL’s statement emphasized proactive measures to maintain flight schedules.