Microsoft agrees to employee union contract on use of AI

Microsoft has agreed to include an AI article in a collective bargaining agreement with the Communications Workers of America (CWA), allowing workers to challenge the company’s use of AI. The agreement incorporates Microsoft’s AI principles and commits to applying them across all AI technologies. It also obliges Microsoft to inform the union of any potential impact of AI or automation on union members’ work and to negotiate over the impact on employees. The CWA president emphasized the importance of preserving unions’ rights in the face of technological advancements.