Microsoft outage: CrowdStrike rejects Delta Airlines claims, sends this letter

CrowdStrike has refuted Delta Airlines’ claim for damages related to the Microsoft outage on July 19. Delta’s CEO Ed Bastian cited a $500 million loss and plans legal action. CrowdStrike, however, denied gross negligence and highlighted contractual liability limits, while stressing Delta’s lack of response to offered assistance. The cybersecurity firm aims for a cooperative resolution.